Please contact us immediately via Live Chat or phone to cancel an order. Once the order has been sent to a shipping facility, we are not able to cancel it. Most orders start processing within 20 minutes after they have been placed. In this case, we ask that you please wait until the order arrives and follow the return procedure.

Please contact us immediately via Live Chat or by calling 1-520-532-9632 . If you contact us within 1 day of placing your order it may be possible to make changes. However, once an order begins processing no changes can be made. Most orders are shipped within 48 hours. In this case, we ask that you please wait until the order arrives and follow the normal return policy procedure. Final Sale items may not be returned or exchanged.

Most orders are shipped within 3 business days after they are placed. We use FedEx ground shipping for all orders in the continental US. Orders arrive within 6-9 business days unless Next Day shipping options were chosen at checkout. Orders to Hawaii and Alaska also arrive in 6-9 business days; orders to US Virgin Islands, Guam and Puerto Rico usually take about 2 weeks to arrive. Pre-Orders will ship on or about the date mentioned on the product page, except in rare cases when pre-orders are not shipped because the order has been cancelled based on demand.

If you have an account with us, please Sign In and go to "My Orders". Click "View Order" under Order Detail & Tracking. Next to the item(s) you will see the FedEx tracking number. Click on it to see the status of your shipment.

At this time we can only have one shipping address per order.
However, you may place multiple orders.

You may obtain return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. You will then be able to print a prepaid return shipping label. You may drop the package at any FedEx location. We gladly accept returns of unworn merchandise within 30 days of delivery. This excludes clearance items which may not be returned or exchanged.

The usual turnaround time is 1 - 2 weeks from the day you give the package to FedEx until the merchandise is checked in at the warehouse and the refund is issued. Do not ship items back through any other means other than the prepaid return label that we provide as package may be returned to you.